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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 Billing (2) |
Pre-Sales Questions (7) |
 How do I cancel my service(s)?We hate to see people leave, however we understand your hosting needs may change over time. To cancel your service you must do the following:... Views: 35 |
| Can you help me move from my old host? Yes, if your previous host was cPanel based simply locate the "Backup Wizard" function and generate a "Full Backup". Once you do this just contact... Views: 34 |
| How long do I have to pay an invoice? All invoices are generated seven days prior to the invoice due date. You have a seven day grace period to pay the invoice from the original due... Views: 30 |
| What forms of payment do you accept? We currently accept the following forms of payment:American ExpressDiner's ClubDiscoverJCBMasterCardVisaOnline CheckPayPal Views: 27 |
| Can I password protect directories? Yes, do the following within cPanel:1) Search for the "Password Protect Directories" function within cPanel2) Once you click it you will be... Views: 25 |
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